Unity Trust Bank

Unity Trust Bank

Unity Trust Bank was founded in 1984. It is a highly specialised bank providing products and services to trade unions, charities and not-for-profits based in the UK – its remit was expanded to include ‘profit with purpose’ companies. The bank is based in Birmingham.

Reviews Rating
72%
Review Score
This figure is an average of the reviews score, taken from customer reviews and the overall rating of the bank.
81%
BankRank® Score
This figure is the average of the bank’s total sentiment score and the review scores.
Matt Crabtree
Senior Editor
Matt Crabtree
Matt Crabtree is a senior editor at CompareBanks. He has over 10 years experience in writing about all aspects of finance and is passionate about helping consumers make informed decisions about their money.
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Overview

First Glance

Unity Trust Bank was founded in 1984. It is a highly specialised bank providing products and services to trade unions, charities and not-for-profits based in the UK – its remit was expanded to include ‘profit with purpose’ companies. The bank is based in Birmingham.

Features

Contact Info

Email
us@unity.co.uk
Phone
0345 140 1000

About Unity Trust Bank

Unity Trust Bank was founded in 1984. It is a highly specialised bank providing products and services to trade unions, charities and not-for-profits based in the UK – its remit was expanded to include ‘profit with purpose’ companies. The bank is based in Birmingham.

Unity Bank is funded entirely by customer deposits, which are then used to support the communities the bank serves by supporting projects and companies with real social impacts. Marketed as an ethical bank, Unity Trust became a member of the Banking Standards Board in April 2016. Unity Trust Bank was the first bank to be Living Wage accredited, and the first to receive a Fair Tax Mark. In a scheme started in 2009 to celebrate the company’s 25th anniversary, staff are given five paid days off a year to take up volunteering opportunities.

Initially focused on helping trade unions access banking services, Unity Trust acquired banking status in 1987 and became a fully independent bank in 2015.

Unity Trust Bank Products and Services

Unity Trust Bank is the UK’s only trade union bank. Trade union customers have their own relationship managers who tailor services based on their individual requirements.

Customers requiring loans are assigned a dedicated relationship manager, who handles every aspect of their borrowing goals. The bank focuses on providing loans that will create jobs or have a specific economic, environmental or social impact; projects including property refurbishment, purchase or refinancing. Customers can borrow from £150,000 to £10million.

Unity Trust Bank also offers a debt counselling service.

Current account customers cannot have a debit card held with the bank, but cash can be paid in or taken out at branches of NatWest (in England and Wales), Ulster Bank (NI) or RBS (Scotland). The bank can also set up Post Office Cash accounts for customers if they wish, or take out a Unity Corporate Multipay Card, offered in partnership with Lloyds Bank and Mastercard.

Unity Trust Bank Security

Unity Trust Bank plc is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Extensive information about how to keep your account information safe is available via the bank’s official website.

Unity Trust Bank Contact Details

Planetary Road
Willenhall
WV1 9DG

Telephone: 0345 140 1000

Email: us@unity.co.uk

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What bank accounts do you have for charities and are there any charges? — Jo Williamson

Unity Trust Bank Reviews

Carl Lis
March 26, 2024

“The service including staff is excellent. Any contact that I have had with Unity Trust Bank has been resolved satisfactorily Staff have exhibited a massive amount of patience and understanding in any contact I have had”

The service including staff is excellent.
Any contact that I have had with Unity Trust Bank has been resolved satisfactorily Staff have exhibited a massive amount of patience and understanding in any contact I have had.

Nigel Davies
March 26, 2024

“I am the treasurer of a Ramblers group and never like having to phone Unity Bank for help”

I am the treasurer of a Ramblers group and never like having to phone Unity Bank for help. On Tuesday I tried to let Unity know of my recent change of home address. I couldn't understand the form online so sent an email with the details. Kimberly wrote back saying I had to complete the online form so yesterday afternoon I phoned for assistance. This took more than twenty minutes but thanks to the patience of Florentina Stan eventually it was completed, although I had had to answer Yes to questions where I wanted to put No and vice versa! Now I have to send a form by post to Unity with enclosures but only after I get it countersigned by one of countersignatures. You couldn't make it up! My own bank did it over the phone in minutes. I must apologise to Florentina Stan because I was somewhat irrascible with her over the time it was taking but she was patience personified and I realised later that the call went past 4 o'clock so she was probably working in her own time by then.

SYEDA KHATUN
November 28, 2022

“I had a query in setting up online banking i telephoned”

I had a query in setting up online banking
i telephoned customer service they sorted this on the day
very helpful advisor Florentina

Jocelyn Brooks
November 28, 2022

“I made contact with Unity Trust Bank for the first time today as I had an issue regarding authorising payments”

I made contact with Unity Trust Bank for the first time today as I had an issue regarding authorising payments. Not only did Florentina solve my problem in a freindly, couteous and efficient manner but she explained clearly what I had to do then sent me a follow-up email reminding me the steps I had to take to perform the task. I now feel confident that I can authorise payment effectively. I was very impressed.

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Unity Trust Bank Accounts

Unity T1 Current Account
Unity T1 Current Account
Business
£6
Monthly Fee
0.00%
Interest Rate
Overdraft
Overdraft Rate
Unity T2 Current Account
Unity T2 Current Account
Business
£6
Monthly Fee
0.00%
Interest Rate
Overdraft
Overdraft Rate
Unity Custom Account
Unity Custom Account
Business
Negotiated terms
Monthly Fee
0.00%
Interest Rate
Overdraft
Overdraft Rate
Instant Access
Instant Access
Business, Savings
Free
Monthly Fee
Interest Rate
Overdraft
Overdraft Rate
30 Day Deposit
30 Day Deposit
Business, Savings
Free
Monthly Fee
Variable
Interest Rate
Overdraft
Overdraft Rate
90 Day Deposit
90 Day Deposit
Business, Savings
Free
Monthly Fee
Variable
Interest Rate
Overdraft
Overdraft Rate