Thinkmoney

Thinkmoney

Thinkmoney is a banking services provider based in the UK. Part of the Thinkmoney Group, the company helps customers who are worried about money or have struggled in the past. The bank now has more than 100,000 current account customers.

Reviews Rating
28%
Review Score
This figure is an average of the reviews score, taken from customer reviews and the overall rating of the bank.
33%
BankRank® Score
This figure is the average of the bank’s total sentiment score and the review scores.
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Overview

First Glance

Thinkmoney is a banking services provider based in the UK. Part of the Thinkmoney Group, the company helps customers who are worried about money or have struggled in the past. The bank now has more than 100,000 current account customers.

Features

Contact Info

Bank Website
Address
Think Park, Trafford Park, Mosley Rd, Stretford, Manchester M17 1FQ, UK

About Thinkmoney

Thinkmoney is a banking services provider based in the UK. Part of the Thinkmoney Group, the company helps customers who are worried about money or have struggled in the past. The bank now has more than 100,000 current account customers.

Thinkmoney Products and Services

Thinkmoney offers a current account service plus loans, insurance and credit cards. The current account is unusual in that customers can apply for credit after the first payment made into their account. This credit takes two forms; Flexi Loan and a credit facility.

The Flexi Loan account ranges from £500 to £1500 that can be repaid over 6-12 months. Thinkmoney then helps customers budget their monthly repayments and helps the initial application. Once an account is open, the customer can apply for credit just three months after starting to pay into their account.

After three months customers can upgrade to Current Account Plus, where they can borrow up to £400 for up to 30 days.

Current account customers are also assigned a Money Manager, who sets aside the money needed for their bills and adds the rest to a pre-paid debit card, helping customers who have financial worries to budget.

Thinkmoney also offers home and life insurance products. Life insurance covers customers until the age of 89 (84 if Critical Illness cover is added) and can be taken out as a single or a joint policy with two types of cover – level, which provides a fixed amount no matter when death occurs and decreasing cover, which reduces over the term of the policy. This type of cover is most popular with customers paying off a repayment mortgage.

Home insurance is offered in partnership with Be Wiser and includes gadget and bag cover, heating and boiler cover, identity theft cover and no-claims bonuses.

Thinkmoney offers credit cards to customers who may have a less than perfect credit history, including CCJs or IVAs. The company conducts pre-checks which do not appear on customers’ credit files and let them know if they’ll be approved even before they apply. These cards can help rebuild a credit score provided repayments are met.

Thinkmoney Security

Thinkmoney is not a bank and deposits are therefore not covered by the Financial Services Compensation Scheme (FSCS). The company is an authorised Electronic Money Institution and is authorised and regulated by the FCA. 

ThinkMoney Contact Details

Think Park
Trafford Park
Mosley Rd
Stretford
Manchester
M17 1FQ

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Thinkmoney Reviews

Karim Naf
January 2, 2022

“Blocked my wife’s and my account with out Explanation”

Blocked my wife’s and my account with out Explanation other customer have had the same experience we lost £1200 criminal bank watch out for Adam his the con man think money fronts to try resolving your issue but instead he takes your money they are a bunch of thief’s and criminal no money during new yeas eve till now avoid THINK MONEY AT ALL COST THEY CON PEOPLE They open your account and steal your money by blocking the account

Helene Houston
December 29, 2021

“I have never been a customer of this bank. Someone tried to scam me online and steal my details, but only got some, enough to try and open an account with these people”

I have never been a customer of this bank. Someone tried to scam me online and steal my details, but only got some, enough to try and open an account with these people. I have contacted them and made the story clear, they have assured me it will go no further, but it's a few months later and I still get emails telling me to complete my account setup, despite all my efforts to end this, unsubscribe, etc. I just keep on getting the emails, so contrary to their assurances of removing me from their system, I'm obviously very much still on it. Poor poor shameful performance!

Mark Timmins
August 8, 2021

“Thinkmoney have no customer service that is fit for purpose,they do not care one iota about the customers, they will leave you with access to your fund a refuse to offer any kind of explanation,please avoid this fake bank”

Thinkmoney have no customer service that is fit for purpose,they do not care one iota about the customers, they will leave you with access to your fund a refuse to offer any kind of explanation,please avoid this fake bank.

3 persons found this helpful
Mark Timmins
August 8, 2021

“Absolute nightmare customer service is nonexistent,”

Absolute nightmare customer service is nonexistent, account blocked with no explanation, hours spent on hold,no access to my own funds and totally ignored,please avoid these scammers

3 persons found this helpful
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