Ulster Bank

Ulster Bank

Ulster Bank is one of the ‘Big Four’ Irish banks and is registered in both Northern Ireland (as Ulster Bank Limited) and the Republic of Ireland (as Ulster Bank Ireland). It is headquartered in Dublin and Belfast.

Reviews Rating
40%
Review Score
This figure is an average of the reviews score, taken from customer reviews and the overall rating of the bank.
49%
BankRank® Score
This figure is the average of the bank’s total sentiment score and the review scores.
Matt Crabtree
Senior Editor
Matt Crabtree
Matt Crabtree is a senior editor at CompareBanks. He has over 10 years experience in writing about all aspects of finance and is passionate about helping consumers make informed decisions about their money.
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Overview

First Glance

Ulster Bank is one of the ‘Big Four’ Irish banks and is registered in both Northern Ireland (as Ulster Bank Limited) and the Republic of Ireland (as Ulster Bank Ireland). It is headquartered in Dublin and Belfast.

Features

Contact Info

Email
email_us@ulsterbank.com
Address
11-16 Donegall Square E, Belfast BT1 5UB, UK
Phone
0800 015 4422

About Ulster Bank

Ulster Bank is one of the ‘Big Four’ Irish banks and is registered in both Northern Ireland (as Ulster Bank Limited) and the Republic of Ireland (as Ulster Bank Ireland). It is headquartered in Dublin and Belfast.

Ulster Bank was founded in 1836 as Ulster Banking Company. It was founded by Bank of Ireland employees who were disgruntled about that company’s plans to invest profits in London instead of Belfast.

Ulster Bank was acquired by Westminster Bank in 1917. It is a subsidiary of NatWest and became part of Royal Bank of Scotland Group in 2000. The bank purchased First Active, the oldest building society in Ireland, in 2003; the First Active brand name was retired in 2010.

In 2014, Royal Bank of Scotland Group considered merging Ulster Bank with rival banks in order to reduce its holdings in the Republic of Ireland. This move was cancelled after trading in Ireland improved.

Ulster Bank Products and Services

Ulster Bank offers a range of personal current accounts, including a standard option, Gold account, Private account and Gold Private account. To open a Private account, a customer must have a minimum £75,000 salary – or £100,000 for a joint application.

Personal banking customers can also save; choose from the instant access Loyalty Saver account, a cash ISA or Help to Buy ISA for customers looking to get on the property ladder.

The bank also offers dedicated accounts for under-18s, students and recent graduates, plus a Foundation Account offered to customers who don’t meet the criteria for other account options.

Additional personal banking services offered by Ulster Bank include loans, mortgages, overdrafts, insurance and credit cards.

Business customers can open a standard business banking account or choose from accounts designed specifically for start-ups or non-profits. Businesses can also take out dedicated lending products including loans and overdrafts, and a range of savings and investment products.

Ulster Bank Security

Eligible deposits with Ulster Bank are protected up to a total of £85,000 by the Financial Services Compensation Scheme (FSCS). The bank is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and Prudential Regulation Authority.

Ulster Bank Contact Details

11-16 Donegall Square E
Belfast
BT1 5UB

Telephone: 0800 015 4422

Email: email_us@ulsterbank.com

Have a question about Ulster Bank?

Find answers in Q&As and ask your question

I have an account in Toronto Ontario Canada. How easy is it to wire money from there , to an Ulster Bank account.? — Dennis Orr

Ulster Bank Reviews

Claire Turner
March 26, 2024

“I have recently opened a current account and started an account switch but only had a customer number, debit card and activation code so I called them to find out how to set up online banking”

I have recently opened a current account and started an account switch but only had a customer number, debit card and activation code so I called them to find out how to set up online banking. 3 hours later after speaking to 8 different people, being cut off 3 times and lodging a complaint I still cannot access online banking. The staff don't care, the system to set up a pin number does not work and after being cut off now 3 times I'm at my wits end and wish I'd never bothered joint them. I've lodged a complaint and will be contacting FSCS next.

Mark Smith
March 22, 2024

“Applied for a business account, and was asked the most ridiculous questions”

Applied for a business account, and was asked the most ridiculous questions…..

“Please indicate the mode of payment that will be used to deposit the funds into the account :

Cash
Transfer from UK Banks
Transfer from a non-UK Bank (the branch is in a country other than UK)”

They then went on to ask what bank!!!!!

How on earth is any business to know where their customers bank, or even what customers they may be dealing with next week?

Then they tell me that a 2nd application for a bank account (that I didn't make) has magically appeared.
No. Just no.

Jack Owen
April 6, 2022

“If I could give mine points for customer service I would”

If I could give mine points for customer service I would. Terrible from beginning to end.

Henry Fenton
December 19, 2021

“I love this bank they are the best.”

I love this bank they are the best.

Ulster Bank Accounts

Student Account
Student Account
Personal
Free
Monthly Fee
Interest Rate
Yes
Overdraft
39.49% APR (variable)
Overdraft Rate
Adapt Account
Adapt Account
Personal
Free
Monthly Fee
Interest Rate
No
Overdraft
Overdraft Rate
Foundation Account
Foundation Account
Personal
Free
Monthly Fee
Interest Rate
No
Overdraft
Overdraft Rate
Private Account
Private Account
Personal
Free
Monthly Fee
Interest Rate
Yes
Overdraft
39.49% APR (variable)
Overdraft Rate
UFirst Private Account
UFirst Private Account
Personal
Free
Monthly Fee
Interest Rate
Yes
Overdraft
39.49% APR (variable)
Overdraft Rate
Loyalty Saver
Loyalty Saver
Savings
Monthly Fee
0.01%
Interest Rate
Overdraft
Overdraft Rate
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