TSB is a UK-based retail and commercial bank. It is a subsidiary of the Sabadell Group. The TSB we know today came to be in 2013, formed from Lloyds TSB Scotland PLC and Cheltenham & Gloucester. It is headquartered in Edinburgh and has more than 550 branches and 4.5 million customers in England, Scotland and Wales. The bank has no presence in Northern Ireland.

Reviews Rating
80%
Review Score
This figure is an average of the reviews score, taken from customer reviews and the overall rating of the bank.
71%
BankRank® Score
This figure is the average of the bank’s total sentiment score and the review scores.
Matt Crabtree
Senior Editor
Matt Crabtree
Matt Crabtree is a senior editor at CompareBanks. He has over 10 years experience in writing about all aspects of finance and is passionate about helping consumers make informed decisions about their money.
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Overview

First Glance

TSB is a UK-based retail and commercial bank. It is a subsidiary of the Sabadell Group. The TSB we know today came to be in 2013, formed from Lloyds TSB Scotland PLC and Cheltenham & Gloucester. It is headquartered in Edinburgh and has more than 550 branches and 4.5 million customers in England, Scotland and Wales. The bank has no presence in Northern Ireland.

Features

Contact Info

Bank Website
Email
ODRComplaints@tsb.co.uk
Address
Henry Duncan House, 120 George St, Edinburgh EH2 4LH, UK
Phone
03459 758 758

About TSB

TSB is a UK-based retail and commercial bank. It is a subsidiary of the Sabadell Group. The TSB we know today came to be in 2013, formed from Lloyds TSB Scotland PLC and Cheltenham & Gloucester. It is headquartered in Edinburgh and has more than 550 branches and 4.5 million customers in England, Scotland and Wales. The bank has no presence in Northern Ireland.

The bank originally known as Trustee Savings Bank was renamed in 1995 after being taken over by Lloyds and becoming part of the new Lloyds TSB. TSB was divested from Lloyds Banking Group in 2009 after the European Commission ruled that the British government’s stake in the company constituted state aid. The company was re-registered as TSB Bank in 2013, and TSB ceased to be part of the Lloyds Group in 2014. Sabadell took over the bank in 2015.

TSB Products and Services

TSB offers a full portfolio of personal banking, business banking and financial services products. Personal banking customers can choose from services including credit products, current accounts, loans, mortgages and savings accounts.

TSB has several account options for business customers, dependent on the type of business; choose from a start-up account (with 18 months free everyday banking), a standard business account, school account or charity account. Customers who switch their current business account to TSB also receive 18 months free.

Business banking customers can also receive advice and discounts about growing their business online from TSB partners Enterprise Nation.

TSB is planning to launch a new business banking service in the near future.

Debit cards are currently offered by VISA, but will soon switch to the MasterCard Debit Mastercard.

TSB's Security

TSB is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Deposits of up to £85,000 are covered by the Financial Services Compensation Scheme (FSCS).

TSB Bank Contact Details

Henry Duncan House
120 George Street
Edinburgh
EH2 4LH

Telephone: 03459 758 758

Email: ODRComplaints@tsb.co.uk

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can i withdraw money from my Binance account into a TSB account — Malcolm Jones

TSB Bank Reviews

MO OS
March 26, 2024

“NO proper Statements in PDF. You can download only 160 transaction in CSV and PDF”

NO proper Statements in PDF. You can download only 160 transaction in CSV and PDF. if you got large transaction then this bank is crap. you have to download several statements to complete the month.

Emmanuel Opoku Boateng
March 26, 2024

“I am happy with the application process and will rate”

I am happy with the application process and will rate you 4 out of 5

Mr.Solomon Ghebray
March 26, 2024

“I am writing to appreciate for Veera Landa in the branch of New street Birmingham She is kind , hospitable and welcoming”

I am writing to appreciate for Veera Landa in the branch of New street Birmingham She is kind , hospitable and welcoming. She caring well to all and treating everyone with care, love, respect, compassion and dignity. I had good service in the Bank.

Graham Cuerden
March 26, 2024

“Went into Clapham branch confusion complete confusion unprofessional no one serving on counter customers sitting near entrance as I have poor vision was not sure what was happening Male staff member spoke to the seated group explained nothing to me I questioned what was happening staff member was aggressive and said are you treating me like this as I am black !the seated group was agitated as he was encouraging this deliberately”

Went into Clapham branch confusion complete confusion unprofessional no one serving on counter customers sitting near entrance as I have poor vision was not sure what was happening
Male staff member spoke to the seated group explained nothing to me
I questioned what was happening staff member was aggressive and said are you treating me like this as I am black !the seated group was agitated as he was encouraging this deliberately .
A female staff member took me to a room she seemed to back the staff member one of the group came over shouting I had to close the door twice experienced annoyed me I reported detailed report to TSB think I should have rung the police it has shaken me I cannot sleep it has made me scared I felt at risk in Clapham Common TSB lived here 29 years feel ashamed why is TSB employing such a dreadful person why am I putting up with this as a very good customer Made a full report to telephone banking will investigate?!!!!!

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TSB Bank Accounts

Business Plus Banking Account
Business Plus Banking Account
Business
Monthly Fee
Interest Rate
Overdraft
Overdraft Rate
School Account
School Account
Business
Free
Monthly Fee
Variable
Interest Rate
Overdraft
Overdraft Rate
Business Savings Account
Business Savings Account
Savings
Monthly Fee
0.05%, 0.30%
Interest Rate
Overdraft
Overdraft Rate
Student Bank Account
Student Bank Account
Current, Personal
Monthly Fee
5%
Interest Rate
Yes
Overdraft
Optional interest-free overdraft up to £1,500 to help you budget during your studies. Your overdraft starts at £500 for the first six months, then you can apply to increase it to £1,000 in months seven to nine, and up to £1,500 from month ten.
Overdraft Rate
Spend & Save Account
Spend & Save Account
Current, Personal
Free
Monthly Fee
Interest Rate
Yes
Overdraft
Overdraft Rate
Spend & Save Plus Account
Spend & Save Plus Account
Current, Personal
£3
Monthly Fee
Interest Rate
Yes
Overdraft
£100 interest free amount
Overdraft Rate
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