About TSB
TSB is a UK-based retail and commercial bank. It is a subsidiary of the Sabadell Group. The TSB we know today came to be in 2013, formed from Lloyds TSB Scotland PLC and Cheltenham & Gloucester. It is headquartered in Edinburgh and has more than 550 branches and 4.5 million customers in England, Scotland and Wales. The bank has no presence in Northern Ireland.
The bank originally known as Trustee Savings Bank was renamed in 1995 after being taken over by Lloyds and becoming part of the new Lloyds TSB. TSB was divested from Lloyds Banking Group in 2009 after the European Commission ruled that the British government’s stake in the company constituted state aid. The company was re-registered as TSB Bank in 2013, and TSB ceased to be part of the Lloyds Group in 2014. Sabadell took over the bank in 2015.
TSB Products and Services
TSB offers a full portfolio of personal banking, business banking and financial services products. Personal banking customers can choose from services including credit products, current accounts, loans, mortgages and savings accounts.
TSB has several account options for business customers, dependent on the type of business; choose from a start-up account (with 18 months free everyday banking), a standard business account, school account or charity account. Customers who switch their current business account to TSB also receive 18 months free.
Business banking customers can also receive advice and discounts about growing their business online from TSB partners Enterprise Nation.
TSB is planning to launch a new business banking service in the near future.
Debit cards are currently offered by VISA, but will soon switch to the MasterCard Debit Mastercard.
TSB's Security
TSB is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Deposits of up to £85,000 are covered by the Financial Services Compensation Scheme (FSCS).
TSB Bank Contact Details
Henry Duncan House
120 George Street
Edinburgh
EH2 4LH
Telephone: 03459 758 758
Email: ODRComplaints@tsb.co.uk
