Secure Trust Bank

Secure Trust Bank

Secure Trust Bank is a British retail and commercial bank. It is a constituent bank of the London Stock Exchange’s Main Market.

Reviews Rating
20%
Review Score
This figure is an average of the reviews score, taken from customer reviews and the overall rating of the bank.
35%
BankRank® Score
This figure is the average of the bank’s total sentiment score and the review scores.
Matt Crabtree
Senior Editor
Matt Crabtree
Matt Crabtree is a senior editor at CompareBanks. He has over 10 years experience in writing about all aspects of finance and is passionate about helping consumers make informed decisions about their money.
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Overview

First Glance

Secure Trust Bank is a British retail and commercial bank. It is a constituent bank of the London Stock Exchange’s Main Market.

Features

Contact Info

Email
banking@securetrustbank.com
Address
1 Arleston Way, Shirley, Solihull B90 4LH, UK
Phone
0121 693 9100

About Secure Trust Bank

Secure Trust Bank is a British retail and commercial bank. It is a constituent bank of the London Stock Exchange’s Main Market.

Established under the name Secure Homes Limited, Secure Trust Bank began life in 1952. The bank became a subsidiary of Arbuthnot Banking Group in 1985 and was renamed Secure Trust Bank in 1994. Arbuthnot Group reduced its stake in 2016, from almost 52% to just 20%.

Secure Trust Bank opened an asset finance arm in 2015; this allowed the bank to offer business lending for the first time. The personal consumer lending arm, Everyday Loans, was sold in 2016. Now, the bank focuses on business banking products, savings accounts and mortgages.

Secure Trust Bank acquired V12 Retail Finance in 2013 and offers retail finance products via this brand. It also owns the Moneyway brand, through which it offers motor finance products. Credit management and collections are offered via Debt Managers (Services) Limited, also acquired in 2013.

The bank was first listed on the London Stock Exchange in 2016. It now has offices across the UK in Cardiff, Bourne End, Solihull, Birmingham, Manchester, Rotherham, Leeds and London.

Secure Trust Bank Products and Services

Secure Trust Bank provides mortgages to those who may struggle to get lending from other retail banks, such as the self-employed, people with a limited credit history, contract employees and those with less than straightforward incomes. The bank assesses mortgage lending on an individual basis. Secure Trust does not offer mortgage advice itself but instead offers mortgages through selected intermediaries. The bank takes no responsibility for advice given by intermediaries selected by customers.

Commercial finance offers a wide range of commercial finance to support the growth and development of businesses across the country. Secure Trust also offers real estate finance to fund commercial, residential and mixed-use schemes.

Secure Trust Bank also offers a range of savings accounts to personal customers, including fixed-rate bonds and notice accounts.

Secure Trust Bank Security

Secure Trust Bank is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Deposits of up to £85,000 are covered by the Financial Services Compensation Scheme (FSCS).

Secure Trust Bank Contact Details

One Arleston Way
Shirley, Solihull
West Midlands
B90 4LH

Telephone: 0121 693 9100

Email: banking@securetrustbank.com

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Secure Trust Bank Reviews

Ellen Shipley
March 26, 2024

“Morally and Ethically Bankrupt Bank I opened a 180 day notice account with them several years ago”

Morally and Ethically Bankrupt Bank
I opened a 180 day notice account with them several years ago. It's one of several I have across banks like Secure Trust, Atom, Zopa etc.
All the others have increased their rates in line with BoE increases, and I'm earning c 4.45%. Not with Secure Trust-not only have they not passed on rate increases, they've withdrawn the product-but insist on keeping me locked in at a rate less than 3%, for the full 180 day notice period. BTW-Secure Trust offers market rates on almost identical products, but of course they didn't let existing customers know and they won't let me switch.
They tell me it's ‘their right' not to pass on increases, which I'm sure it is. It's certainly not the ‘right' thing to do and is a terrible way to treat a long-term customer.
I'll be making as much noise as I can about this and I encourage anyone considering opening an account with them to look elsewhere. Atom Bank and Zopa are excellent and know how to behave ethically.

One person found this helpful

Secure Trust Bank Accounts

1 Year Fixed Rate Cash ISA
1 Year Fixed Rate Cash ISA
Savings
Monthly Fee
0.71%
Interest Rate
Overdraft
Overdraft Rate
2 Year Fixed Rate Cash ISA
2 Year Fixed Rate Cash ISA
Savings
Monthly Fee
0.89%
Interest Rate
Overdraft
Overdraft Rate
30 Day Notice Account
30 Day Notice Account
Savings
Monthly Fee
0.55%
Interest Rate
Overdraft
Overdraft Rate
60 Day Notice Account
60 Day Notice Account
Savings
Monthly Fee
0.62%
Interest Rate
Overdraft
Overdraft Rate
90 Day Notice Account
90 Day Notice Account
Savings
Monthly Fee
0.80%
Interest Rate
Overdraft
Overdraft Rate
1 Year Fixed Rate Bond
1 Year Fixed Rate Bond
Savings
Monthly Fee
0.95%
Interest Rate
Overdraft
Overdraft Rate
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