Santander

Santander

Santander UK is a British bank. Though it is a British company and autonomously managed, it is entirely owned by the Spanish Santander Group.

Reviews Rating
30%
Review Score
This figure is an average of the reviews score, taken from customer reviews and the overall rating of the bank.
48%
BankRank® Score
This figure is the average of the bank’s total sentiment score and the review scores.
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Matt Crabtree
Senior Editor
Matt Crabtree
Matt Crabtree is a publisher at CompareBanks. He specialises in personal finance and is passionate about helping consumers make informed decisions about their money.
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Overview

First Glance

Santander UK is a British bank. Though it is a British company and autonomously managed, it is entirely owned by the Spanish Santander Group.

Features

Contact Info

Email
customerservices@santander.co.uk
Phone
0800 068 7010

About Santander

Santander UK is a British bank. Though it is a British company and autonomously managed, it is entirely owned by the Spanish Santander Group.

Santander is one of the biggest personal finance companies in the UK and has some 14 million customers, with over 1000 branches and 50 corporate offices. It is headquartered in Camden, London.

Santander UK was formed from three mutual building societies; Alliance & Leicester, Abbey National and Bradford & Bingley. Santander Group purchased Abbey National in 2004, Alliance & Leicester in 2008 and followed that purchase with the branches and savings operations of Bradford & Bingley after it was nationalised post-the banking crisis of 2008. Abbey National and Bradford & Bingley were renamed as Santander in early 2010, and Alliance & Leicester was merged into the bank in May of that year.

The charitable divisions of Abbey, Bradford & Bingley and Alliance & Leicester were brought together to form the Santander Foundation.

Santander Products and Services

Santander UK offers a full portfolio of services for business, corporate and personal customers including:

  • Current accounts
  • Savings accounts
  • Investments
  • Credit products
  • Mortgages

Personal loans are available from £1-25,000, but customers must already hold a Santander account to borrow more than £20,000.

Savings products include savings accounts and ISAs, with interest earned dependent on the type of account and how much access a customer needs to their deposited money. Customers who are willing to take more risk for bigger potential returns can opt for an investment account.

Santander launched the first-ever current account without fees in 2009 – even unauthorised overdrafts incur no fees. This account was introduced for current and future mortgage customers.

Santander customers also don’t incur charges when using their branded ATM machines in Spain.

Santander Security

Santander UK is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Deposits and savings of up to £85,000 are covered by the Financial Services Compensation Scheme.

Santander Contact Details

2 Triton Square
Regent's Place
London
NW1 3AN

Telephone: 0800 068 7010

Email: customerservices@santander.co.uk

Best Santander Deals

£130 cashback when you switch to Santander
£130 cashback when you switch to Santander Santander
Get £130 cashback when you switch to a Santander current account. Join Santander using the Current Account...

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Santander Reviews

David Frampton
November 28, 2022

“Santander select is very good help on line and phone when contacted”

Santander select is very good help on line and phone when contacted. Website fine. Security seems fine too

I am trying to find an informed independant review of its behaviour and overall banking security as a bank

One person found this helpful
Andrew Forbes
November 28, 2022

“Account blocked -Stupid questions from Customer Service”

Account blocked -Stupid questions from Customer Service – asked me isf anyone had “pressured me to move money from my account to my account”!! Then told me I would have to go to my local branch with
iD as it was his only way of getting revenge! Well thats fine, you just lost a £45000 account – whose the loser there dumbo!

9 persons found this helpful
ab le
November 21, 2022

“Its similar to other banks and organisations but still very poor phone help taking stupid amounts of time to get through”

Its similar to other banks and organisations but still very poor phone help taking stupid amounts of time to get through. I use all the phone, app and online facilities but if there is any issue can only call them and wait , wait, wait. Sorry wait, wait and more wait. A modern day madness and completely avoidable.

3 persons found this helpful
Paul Baars
November 19, 2022

“I have had Santender current accounts for about 8 years and have had few problems with them”

I have had Santender current accounts for about 8 years and have had few problems with them. Their app is easy to use.
I get Interest and cash back from my direct debits which more than covers the £4 monthly fee and have also had cash back for paying for Butlin’s bookings.
I haven’t had to contact them very often as not had many problems. Contact through the App is easy and any questions or problems have been promptly dealt with.

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Santander Accounts

1|2|3 Lite Current Account
1|2|3 Lite Current Account
Current, Personal
£2
Monthly Fee
Interest Rate
Yes
Overdraft
39.94% APR/ EAR (variable)
Overdraft Rate
1 Year Fixed Rate Bond
1 Year Fixed Rate Bond
Savings
Monthly Fee
0.10%, 0.15%
Interest Rate
Overdraft
Overdraft Rate
Choice Current Account
Choice Current Account
Current, Personal
£10
Monthly Fee
Interest Rate
Yes
Overdraft
39.94% APR/ EAR (variable)
Overdraft Rate
2 Year Fixed Rate Bond
2 Year Fixed Rate Bond
Savings
Monthly Fee
0.15%, 0.20%
Interest Rate
Overdraft
Overdraft Rate
Select Current Account
Select Current Account
Current, Personal
£4
Monthly Fee
Interest Rate
Yes
Overdraft
39.94% APR/ EAR (variable)
Overdraft Rate
Essentials Current Account
Essentials Current Account
Current, Personal
£1
Monthly Fee
Interest Rate
Yes
Overdraft
39.94% APR/ EAR (variable)
Overdraft Rate
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