NatWest, or National Westminster, is a retail and commercial bank based in the United Kingdom. It is one of the ‘Big Four’ UK clearing banks and has more than 7.5million personal banking and 850,000 small business customers. NatWest also operates in Ireland, through its subsidiary company Ulster Bank.

Reviews Rating
90%
Review Score
This figure is an average of the reviews score, taken from customer reviews and the overall rating of the bank.
75%
BankRank® Score
This figure is the average of the bank’s total sentiment score and the review scores.
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Overview

First Glance

NatWest, or National Westminster, is a retail and commercial bank based in the United Kingdom. It is one of the ‘Big Four’ UK clearing banks and has more than 7.5million personal banking and 850,000 small business customers. NatWest also operates in Ireland, through its subsidiary company Ulster Bank.

Features

Contact Info

Address
135 Bishopsgate, London EC2M 3YD, UK
Phone
0121 695 9238

About Natwest

NatWest, or National Westminster, is a retail and commercial bank based in the United Kingdom. It is one of the ‘Big Four’ UK clearing banks and has more than 7.5million personal banking and 850,000 small business customers. NatWest also operates in Ireland, through its subsidiary company Ulster Bank.

NatWest’s beginnings can be traced back to 1658 and the founding of Smith’s Bank of Nottingham. The NatWest we know today was established in 1968 after the merger of National Provincial Bank and Westminster Bank. In 1975 NatWest became one of the first London banks to open an office in Scotland, and part of the group of banks that launched the Access credit card and later the Switch debit card (now known as Maestro).

NatWest has been part of the Royal Bank of Scotland Group since 2000.

Natwest Products and Services

Personal banking customers have access to a comprehensive portfolio of banking options including current accounts, savings accounts, overdrafts, credit cards, loans and mortgages. NatWest also offers a range of Reward accounts, with monthly fees charged dependent on the account level. These accounts reward customers for such activity as paying bills by direct debit and cash sums for switching.

Premier is NatWest’s private banking service and is available to permanent UK residents with a sole income of £100,000 or a joint income of £120,000 annually, or savings or investments of at least £100,000 held with NatWest.

NatWest’s business banking customers can access different services depending on their size. Business banking services are divided into:

  • Services for SMEs
  • Services for companies turning over more than £2m
  • Services for international trade hubs

NatWest also offers business banking customers a programme called Boost, where clients can work with a specialist Business Growth Enabler to gain access to new networks, tools and content plus one to one support.

Natwest Awards

In 2017, NatWest’s banking app was voted Best Banking App by UK customers.

Natwest Security

NatWest recommends that customers use Rapport, free software created by IBM, to help them stay safe online. Customers can also report any fraudulent activity or stolen card problems instantly at the NatWest website.

Natwest Bank Contact Details

135 Bishopsgate
London
EC2M 3YD

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NatWest Reviews

Selina
August 29, 2018

“Very happy with Natwest generally. Their online banking is a bit dated but their app is really good”

Very happy with Natwest generally. Their online banking is a bit dated but their app is really good. They seem to be heading in the right direction considering the new banks and what they're offering.

Harry
September 17, 2017

“Used to be a Natwest customer a few years ago but moved over to Lloyds and have been pretty happy”

Used to be a Natwest customer a few years ago but moved over to Lloyds and have been pretty happy. Natwest is okay but they don't seem to be doing much with their online experience, although the app is decent. They are okay with the overdraft side of things too I suppose. I still have the account so may go back at some point.