Lloyds Bank

Lloyds Bank

Lloyds Bank is a British retail and commercial bank. One of the ‘Big Four’ clearing banks, it was founded in Birmingham in 1765. It is the largest retail bank in Britain, with 16 million personal and small business customers. Lloyds is headquartered in London but has smaller headquarters in Leeds, Sheffield, Halifax, Wales and Scotland.

Reviews Rating
40%
Review Score
This figure is an average of the reviews score, taken from customer reviews and the overall rating of the bank.
48%
BankRank® Score
This figure is the average of the bank’s total sentiment score and the review scores.
Matt Crabtree
Senior Editor
Matt Crabtree
Matt Crabtree is a senior editor at CompareBanks. He has over 10 years experience in writing about all aspects of finance and is passionate about helping consumers make informed decisions about their money.
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Overview

First Glance

Lloyds Bank is a British retail and commercial bank. One of the ‘Big Four’ clearing banks, it was founded in Birmingham in 1765. It is the largest retail bank in Britain, with 16 million personal and small business customers. Lloyds is headquartered in London but has smaller headquarters in Leeds, Sheffield, Halifax, Wales and Scotland.

Features

Contact Info

Address
Lloyds TSB, 25 Gresham St, London EC2V 7HN, UK
Phone
020 7626 1500

About Lloyds Bank

Lloyds Bank is a British retail and commercial bank. One of the ‘Big Four’ clearing banks, it was founded in Birmingham in 1765. It is the largest retail bank in Britain, with 16 million personal and small business customers. Lloyds is headquartered in London but has smaller headquarters in Leeds, Sheffield, Halifax, Wales and Scotland.

After a series of mergers and takeovers, Lloyds emerged as one of the UK’s biggest banks in the early 20th century. In 1995, Lloyds merged with the Trustee Savings Bank (TSB) and became known as Lloyds TSB, a name it retained until 2013 when hundreds of branches were sold as a new retail banking business, also named TSB, after the British Government bought a 43% stake in Lloyds.

The modern-day Lloyds Bank is the principal subsidiary of Lloyds Banking Group, formed in 2009 after the bank, then known as Lloyds TSB, acquired HBOS. The British Government no longer owns shares.

Lloyds Bank Products and Services

Lloyds has three primary current accounts available to personal banking customers:

  • Classic – a no-frills everyday account
  • Club Lloyds – includes extras, is free for customers paying in at least £1500 each month (otherwise £3)
  • Platinum – includes several insurance extras, costs £19 per month

Lloyds also has a range of personal savings accounts designed to cater to every customer, including Help to Buy, ISAs, fixed-rate savings accounts, Junior ISAs and instant access savings accounts.

Other personal banking services offered by Lloyds include:

  • Loans
  • Mortgages
  • Credit cards
  • Home insurance
  • Life insurance
  • Motor insurance
  • Investments

Lloyds has several banking options for business customers, dependent on the size of the business and its turnover. There are three turnover bands – £0-3m, £3-25m and £25m+. Available services include financial risk management, everyday banking, loans, insurance and payment services. Businesses in the 25m+ band also have access to specialist teams working in their specific business sector.

In order to register for private banking with Lloyds, customers must have at least £250,000 in savings, investments or pensions, or a sole annual income of at least that amount. Private banking customers are assigned a designated relationship manager and wealth management services tailored to high net worth individuals.

Lloyds Bank Security

Lloyds Bank is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and Prudential Regulation Authority. The bank participates in the Financial Services Compensation Scheme, which covers deposits of up to £85,000.

Information on how to keep account information safe from fraud is available on the Lloyds website.

Lloyds Bank Contact Details

25 Gresham Street
London
EC2V 7HN

Telephone: 020 7626 1500

Email: [email protected]

Lloyds Bank

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Howmay high street branches do they have and are they closing any as I am think about move to a Bank nearer to me — Christopher Welch

Lloyds Bank Reviews

Mark Reeves
November 3, 2024

“Aways found Lloyds Bank a trusted way to run a general banking account”

Aways found Lloyds Bank a trusted way to run a general banking account. Also lucky my local branch is still open.

Michael Lindsay
November 3, 2024

“Would never trust this bank and definitely not recommend it”

Would never trust this bank and definitely not recommend it. I switched from NatWest because they offered a switch incentive. Having followed every link in the process using the website I never received the incentive because I’d ‘opened the wrong type of account’. It’s a con, avoid at all costs.

Neil Sutherland
March 26, 2024

“Worst banking experience I’ve ever had. Went into the local Liphook branch to open a joint account”

Worst banking experience I’ve ever had. Went into the local Liphook branch to open a joint account. They managed to open an account under my name but couldn’t add the second person. Appointment was running over so they were very keen to fob me off and lost interest very quickly. Lady then registered a complaint on my behalf on why the ‘system’ wouldn’t let her add a second person. I’ve just phoned for an update three and a half weeks later and the complaint hasn’t even been allocated to someone for review. Utter shambles. Stick with Barclays – much better service.

Hortense Drackett
March 26, 2024

“I have been with Lloyds Bank for about 40 years but lived mostly abroad”

I have been with Lloyds Bank for about 40 years but lived mostly abroad.
For the past two years, the bank has locked me out of my account, they say because I did not update a change of Address. For about 18 months I have been trying to update the requested information but each time I give the information requested. I am told that more info is required. Three months ago I was in London. I went into the bank and updated everything except the phone number. I was told that I could update the new phone number online. But attempting to do that. I called the bank from overseas to give an update. An hour later after chatting with 3 different customer service personnel, each of them gave me different information about the phone number update. So I was still not able to get my phone number updated and I still can't access my bank account.

Next time I am in the UK, I think I will go and close my account and bid Lloyds Bank farewell

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Lloyds Bank Accounts

Treasurer’s Account
Treasurer’s Account
Business
Free
Monthly Fee
0.00%
Interest Rate
Overdraft
Overdraft Rate
Club Lloyds
Club Lloyds
Business, Personal, Savings
£5 / Free
Monthly Fee
1.50%
Interest Rate
No / Yes
Overdraft
29%/£X per day / N/A
Overdraft Rate
Designated Client Account
Designated Client Account
Business
Monthly Fee
0.00%
Interest Rate
Overdraft
Overdraft Rate
Classic Account
Classic Account
Personal
Free
Monthly Fee
Interest Rate
Yes
Overdraft
£0 interest free amount 39.9% EAR (variable) representative
Overdraft Rate
Clients’ Call Account (Undesignated)
Clients’ Call Account (Undesignated)
Business
Monthly Fee
0.00%
Interest Rate
Overdraft
Overdraft Rate
Club Lloyds Account
Club Lloyds Account
Personal
£3
Monthly Fee
Interest Rate
Yes
Overdraft
£0 interest free amount 39.9% EAR (variable) representative
Overdraft Rate
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