Lloyds Bank

Lloyds Bank

Lloyds Bank is a British retail and commercial bank. One of the ‘Big Four’ clearing banks, it was founded in Birmingham in 1765. It is the largest retail bank in Britain, with 16 million personal and small business customers. Lloyds is headquartered in London but has smaller headquarters in Leeds, Sheffield, Halifax, Wales and Scotland.

Reviews Rating
44%
Review Score
This figure is an average of the reviews score, taken from customer reviews and the overall rating of the bank.
50%
BankRank® Score
This figure is the average of the bank’s total sentiment score and the review scores.
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Overview

First Glance

Lloyds Bank is a British retail and commercial bank. One of the ‘Big Four’ clearing banks, it was founded in Birmingham in 1765. It is the largest retail bank in Britain, with 16 million personal and small business customers. Lloyds is headquartered in London but has smaller headquarters in Leeds, Sheffield, Halifax, Wales and Scotland.

Features

Contact Info

Address
Lloyds TSB, 25 Gresham St, London EC2V 7HN, UK
Phone
020 7626 1500

About Lloyds Bank

Lloyds Bank is a British retail and commercial bank. One of the ‘Big Four’ clearing banks, it was founded in Birmingham in 1765. It is the largest retail bank in Britain, with 16 million personal and small business customers. Lloyds is headquartered in London but has smaller headquarters in Leeds, Sheffield, Halifax, Wales and Scotland.

After a series of mergers and takeovers, Lloyds emerged as one of the UK’s biggest banks in the early 20th century. In 1995, Lloyds merged with the Trustee Savings Bank (TSB) and became known as Lloyds TSB, a name it retained until 2013 when hundreds of branches were sold as a new retail banking business, also named TSB, after the British Government bought a 43% stake in Lloyds.

The modern-day Lloyds Bank is the principal subsidiary of Lloyds Banking Group, formed in 2009 after the bank, then known as Lloyds TSB, acquired HBOS. The British Government no longer owns shares.

Lloyds Bank Products and Services

Lloyds has three primary current accounts available to personal banking customers:

  • Classic – a no-frills everyday account
  • Club Lloyds – includes extras, is free for customers paying in at least £1500 each month (otherwise £3)
  • Platinum – includes several insurance extras, costs £19 per month

Lloyds also has a range of personal savings accounts designed to cater to every customer, including Help to Buy, ISAs, fixed-rate savings accounts, Junior ISAs and instant access savings accounts.

Other personal banking services offered by Lloyds include:

  • Loans
  • Mortgages
  • Credit cards
  • Home insurance
  • Life insurance
  • Motor insurance
  • Investments

Lloyds has several banking options for business customers, dependent on the size of the business and its turnover. There are three turnover bands – £0-3m, £3-25m and £25m+. Available services include financial risk management, everyday banking, loans, insurance and payment services. Businesses in the 25m+ band also have access to specialist teams working in their specific business sector.

In order to register for private banking with Lloyds, customers must have at least £250,000 in savings, investments or pensions, or a sole annual income of at least that amount. Private banking customers are assigned a designated relationship manager and wealth management services tailored to high net worth individuals.

Lloyds Bank Security

Lloyds Bank is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and Prudential Regulation Authority. The bank participates in the Financial Services Compensation Scheme, which covers deposits of up to £85,000.

Information on how to keep account information safe from fraud is available on the Lloyds website.

Lloyds Bank Contact Details

25 Gresham Street
London
EC2V 7HN

Telephone: 020 7626 1500

Email: [email protected]

Lloyds Bank

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Lloyds Bank Reviews

Dan Shaw
June 1, 2022

“I have used virtually all the British banks over the past 50 years and Lloyds is by far the worst when it comes to customer service and honesty”

I have used virtually all the British banks over the past 50 years and Lloyds is by far the worst when it comes to customer service and honesty.

One person found this helpful
Daniel Shaw
May 28, 2022

“Today I visited my local branch, I was forced to complain about the dirty seating and filthy floor but my complaint was met with rudeness and impertinence from the staff member in branch”

Today I visited my local branch, I was forced to complain about the dirty seating and filthy floor but my complaint was met with rudeness and impertinence from the staff member in branch.
The manager had failed to train her staff in basic daily tasks and was herself, incapable of problem-solving or instilling staff discipline.

One person found this helpful
Wojciech Wozniakowski
May 10, 2022

“Blocked my all cards without any notice, blocked my all direct debits with no notice”

Blocked my all cards without any notice, blocked my all direct debits with no notice. Help lines are useless as they simply never answer, you can wait for hours and still nothing – BIG fake bank with fancy colours…

One person found this helpful
Frances Lewis
April 6, 2022

“Bank recently helped up get money back from an APP fraud”

Bank recently helped up get money back from an APP fraud. It was a significant amount of money. Lloyds (via Intelligent Finance) reimbursed the money. We will be forever grateful.

One person found this helpful
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Lloyds Bank Accounts

Junior Cash ISA
Junior Cash ISA
Savings
Monthly Fee
1.50%
Interest Rate
Overdraft
Overdraft Rate
Instant Cash ISA
Instant Cash ISA
Savings
Monthly Fee
0.05%
Interest Rate
Overdraft
Overdraft Rate
Start-up and small Business Account
Start-up and small Business Account
Business
£7.00
Monthly Fee
0.00%
Interest Rate
Overdraft
Overdraft Rate
Business Current Account
Business Current Account
Business
Monthly Fee
0.00%
Interest Rate
Overdraft
Overdraft Rate
School Account
School Account
Business
Free
Monthly Fee
0.00%
Interest Rate
Overdraft
Overdraft Rate
Credit Union Account
Credit Union Account
Business
Free
Monthly Fee
0.00%
Interest Rate
Overdraft
Overdraft Rate
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