ICICI Bank

ICICI Bank

Industrial Credit and Investment Corporation of India, commonly referred to as ICICI Bank, is an Indian financial services company. It is the second largest bank in India, with operations worldwide, and is headquartered in Mumbai. It is one of India’s ‘Big Four’ banks.

Reviews Rating
40%
Review Score
This figure is an average of the reviews score, taken from customer reviews and the overall rating of the bank.
46%
BankRank® Score
This figure is the average of the bank’s total sentiment score and the review scores.
Matt Crabtree
Senior Editor
Matt Crabtree
Matt Crabtree is a senior editor at CompareBanks. He has over 10 years experience in writing about all aspects of finance and is passionate about helping consumers make informed decisions about their money.
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Overview

First Glance

Industrial Credit and Investment Corporation of India, commonly referred to as ICICI Bank, is an Indian financial services company. It is the second largest bank in India, with operations worldwide, and is headquartered in Mumbai. It is one of India’s ‘Big Four’ banks.

Features

Contact Info

Email
ukservice@icicibank.com
Phone
44 20 3478 5319

About ICICI Bank

Industrial Credit and Investment Corporation of India, commonly referred to as ICICI Bank, is an Indian financial services company. It is the second largest bank in India, with operations worldwide, and is headquartered in Mumbai. It is one of India’s ‘Big Four’ banks.

A globally-active company, ICICI was formed in 1994 as a wholly owned subsidiary of the Industrial and Investment Corporation of India, itself founded in 1955. Founded as the Industrial Credit and Investment Corporation of India Bank, the name was abbreviated to ICICI Bank; parent company and bank were later merged into a single entity.

Originally focused on the provision of project finance, the company diversified into a full-service financial services company in the 1990s. ICICI Bank has subsidiaries in Canada and the United Kingdom, and branches in the United States, Bahrain, Singapore, Sri Lanka, Hong Kong, Qatar, Dubai, Oman, China and South Africa. The bank also has offices in Bangladesh, Malaysia, Indonesia and the UAE.

The UK subsidiary was founded in 2003 and has its own branches in Germany and Belgium.

ICICI Bank Products and Services

Personal banking customers can choose from current or savings accounts designed to meet their banking needs in both the UK and India. Customers can deposit both their UK and Indian income into the same account if they wish.

The bank also works with partner organisations in India to help NRI (non-resident Indian) customers to make attractive property investments.

Business current account holders are given a dedicated relationship manager, who handles their specific goals and needs. All business customers are also given a savings account, where they can save up to £5million (interest is paid monthly). Foreign exchange services are available 24 hours Mon-Fri; customers can send up to 20,000 in GBP, EUR or USD.

ICICI Bank also supports corporations looking to conduct business in India. Products available include:

  • Loans and advances
  • Trade finance

ICICI Bank Security

In the UK ICICI Bank is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and Prudential Regulation Authority.

ICICI Bank Contact Details

One Thomas More Square
Thomas More St
St Katharine's & Wapping
London E1W 1YN

Telephone: 020 3478 5319

Email: ukservice@icicibank.com

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ICICI Bank Reviews

Maureen Smith
March 26, 2024

“I have invested with some scam brokers in the past, and the story is as horrific as the ones i have read because i went through the ordeal myself”

I have invested with some scam brokers in the past, and the story is as horrific as the ones i have read because i went through the ordeal myself. I lost almost $80,000 USD to this unfortunate brokers, a friend referred me to Mr Christopher Emmanuel that got me 80% of my money back, plus my accrued bonuses. Please stay clear of these scammers and if you have lost money you can still get your money back if you really want to, you can reach out to Christopher Emmanuel at: {christoperemmaunel842@gmail.com}. he will definitely help you in getting back your lost funds to any broker….. as mine was recovered too.

jyothi venkatakrishna
March 26, 2024

“NRO Online Login access I have an NRO account with ICICI”

NRO Online Login access
I have an NRO account with ICICI. But no internet access. I am not able to create login password using the USER ID that the bank gave me. It says my mobile ph no is not connected to my account though it is. The phone number is there on my checks as well.

I went the Bengaluru to resolve it. Even with 3 weeks of working on it they could not get it working.

One employee at a branch said that the solution might be to cancel all my NRO and NRE accounts. This will involve breaking all my CDs leaving me with a loss of several lakhs. But the employee just shrugged and said ICICI cant help it.

To top it all, the bank employees said that I should talk to their customer service myself since they couldnt reach either their IT services or customer services.!

I have been talking to ICICI people every day. No one is able to help.

Talked to Rajesh from Hyderabad who told me his supervisor was very busy. Thats OK. I dont have anything to do. I can just sit here and call over and over again.

He has said his supervisor names Farookh will call me in a couple of hours.

I have been waiting for years to get internet access. Even went to a branch multiple times last month. Still no access. Now I am waiting for someone from ICICI to call me and fix the problem. Why is it so hard?

I need some of the level of a manager to call me and fix the problem
I am looking to alternate banks to move all my accounts to,

ICICI Bank Accounts

Supersaver Savings Account
Supersaver Savings Account
Savings
Monthly Fee
0.50%
Interest Rate
Overdraft
Overdraft Rate
HiSave Saving Account
HiSave Saving Account
Savings
Monthly Fee
0.10%
Interest Rate
Overdraft
Overdraft Rate
HiSave Fixed Rate Account
HiSave Fixed Rate Account
Savings
Monthly Fee
0.25%, 0.40%
Interest Rate
Overdraft
Overdraft Rate
SuperSaver Bond
SuperSaver Bond
Savings
Monthly Fee
0.35%, 0.50%
Interest Rate
Overdraft
Overdraft Rate
SuperSaver Term Deposit
SuperSaver Term Deposit
Savings
Monthly Fee
0.25%
Interest Rate
Overdraft
Overdraft Rate
45-Day Notice Savings Account
45-Day Notice Savings Account
Savings
Monthly Fee
0.25%, 0.45%, 0.75%, 1.00%, 1.25%, 1.40%
Interest Rate
Overdraft
Overdraft Rate
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