Formerly known as Halifax Building Society, Halifax is a British bank. It is named after the town in West Yorkshire where it was founded in 1853 as a building society. The bank is a trading division of Bank of Scotland. The first London office was opened in 1924.
Formerly known as Halifax Building Society, Halifax is a British bank. It is named after the town in West Yorkshire where it was founded in 1853 as a building society. The bank is a trading division of Bank of Scotland. The first London office was opened in 1924.
Formerly known as Halifax Building Society, Halifax is a British bank. It is named after the town in West Yorkshire where it was founded in 1853 as a building society. The bank is a trading division of Bank of Scotland. The first London office was opened in 1924.
By 1913 Halifax was the UK’s largest building society and continued this success until it was demutualised in 1997. At this stage, it became Halifax PLC. Halifax then merged with Bank of Scotland in 2001, forming HBOS. When the group was reorganised just five years later, Halifax became a division of Bank of Scotland. HBOS was taken over by Lloyds TSB in 2009 and both Bank of Scotland and Halifax became part of Lloyds Banking Group.
Halifax offers a range of current accounts designed to cover every type of customer.
Halifax also has a selection of personal credit cards for purchases and transfers.
As well as standard instant access and fixed rate savings accounts, Halifax has a savings account specifically designed to teach children to save, plus a tax-free cash ISA option.
Customers who are keen to invest can choose from an investment account or investment ISA or join the Halifax Trade Centre to deal in shares.
Lending options for personal customers include loans and mortgages; Halifax accepts both new mortgages and remortgages and offers various rewards for these customers.
Halifax offers home, life, car and business insurance policies.
One notable absence from the Halifax banking portfolio is a business banking service; these products are not offered. Business customers can choose to bank with either Lloyds or Bank of Scotland, both of whom offer business banking services.
Halifax customers using online banking are opted into Halifax Secure, which intervenes as an extra security step in transactions where it feels needed. Secure asks extra security questions to ensure customers are not being defrauded. Customers can read additional information about keeping their account safe on the Halifax website.
Halifax is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and Prudential Regulation Authority.
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customer service is the worst yet of uk banks. 24/7/356 is ‘exceptionally large call volume' and 30-60 minutes waiting on the phone or refered to app messenger which takes 60-never minutes.
they took money when not supposed to, transfered it to an unknown account because they typed the wrong number, promiseeed a refund in 2 hours… still no cash. and over 2 hours international calls wasted while trying to enjoy a holiday.
totall incompetent totally understaffed. all the salery goes to executive millionairs and shareholders instead of workers
I had the most horrific experience with Halifax, and will never use them again. We moved our mortgage to them. As a result of their incompetence and errors on their part it took far too long to move the mortgage. Halifax admitted their errors, and agreed that it “should never have happened” but they were absolutely resolute at not recompensing us for our losses and were incredibly rude on the phone.
Months later, the ombudsmen has agreed with us 100% and ordered Halifax to pay us compensation. A simple calculation and one which Halifax should have offered to do from the get go.
Really disappointing that we had to take them to third party arbitration; and the fact that we won shows that we had a valid case, that should have been dealt with directly by Halifax. They were awful on the phone, awful at moving the mortgage and I'll never use any of their services from this point onwards.
Bogus bogus bogus
Good! Very good
