goHenry Review

goHenry Review

Pocket money has evolved from the days of handing out spare change for doing chores around the house. The latest (and easiest) way to manage and keep track of your children’s finance is here. goHenry is an innovative way of familiarising children with financial responsibility whilst maintaining control with the parents.

Reviews Rating
43%
Review Score
This figure is an average of the reviews score, taken from customer reviews and the overall rating of the bank.
56%
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Ian Lewis
Deputy Editor
Ian Lewis
Ian is an experienced writer with 15 years’ experience working in journalism and marketing. He’s worked in-house in financial institutions as well as writing freelance pieces for a variety of banking and financial trading websites.
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Overview

First Glance

Pocket money has evolved from the days of handing out spare change for doing chores around the house. The latest (and easiest) way to manage and keep track of your children’s finance is here. goHenry is an innovative way of familiarising children with financial responsibility whilst maintaining control with the parents.

Features

Contact Info

Pocket money has evolved from the days of handing out spare change for doing chores around the house. The latest (and easiest) way to manage and keep track of your children’s finance is here. goHenry is an innovative way of familiarising children with financial responsibility whilst maintaining control with the parents.

Pros and cons at first glance

Pros:

  • Full parental control
  • Multiple child accounts managed from the same parent account
  • Teaches children finances in a controlled environment
  • One-month free trial
  • £2.99 per child per month
  • Relatives can send money too
  • Real-time alerts for spending and failed transactions

Cons:

  • Overseas charges apply
  • Maximum of one free top-up per month, per child
  • No interest payments received
  • Cannot load cash onto the account

What is goHenry?

goHenry is a financial service thataims to teach children about handling money. It was founded in 2012 by parents looking to aid young people in understanding and managing their own money. 

We’re on a mission to help millions of kids be good with money. We’re strongly against telling young people what they should be doing when it comes to money. Instead, we’d rather help kids learn the ropes for themselves.

goHenry

Since its development, hundreds of thousands of people have signed up for the service.

Who is goHenry for?

goHenry is targeted at children aged 6-18 who are taking their first steps into the world of finance. It is designed to help children get to grips with handling money, whilst allowing parents to monitor and control their children’s spending.

Whether it’s goPoppy, goMuhammad, or goSaanvi, we’re about empowering kids to step into the world equipped with the money skills they need for life, supported by their parents.

goHenry

As well as helping children with their first steps into the world of finance, goHenry works hard to accommodate the whole family. Aunts, uncles, grandparents and family friends can all use goHenry to send funds to their loved ones. Parents can send a unique link allowing other people to send gifts and see what tasks the children have been set.

How does goHenry work?

Many banks offer some form of bank account aimed at children. The primary difference between those accounts and goHenry is the level of parental control available.

Features that parents will have access to on goHenry include:

  • Instant Notifications – Parents will receive notifications via the goHenry app each time their child uses their bank account.
  • Spending Limits – These can be placed to ensure your child does not spend more than a set figure per week.
  • Rewards – goHenry offer rewards in exchange for completed tasks. Money can be paid directly into an account once they have done their homework or listen to instructions etc.
  • Spending Restrictions – Parents can control where the card is used by blocking online payments and withdrawals from cashpoints.
  • Age Restrictions – goHenry automatically blocks certain spending activity such as pub purchases, betting shops and age-restricted websites. Some activities such as buying alcohol from a supermarket will not automatically be flagged up, however.

As well as this, there are features that benefit kids. goHenry offers financial independence that simple pocket money cannot provide. The novelty of having their own bank account is very appealing to a lot of kids.

In addition, goHenry provides personalised cards. Basic cards are included in the monthly fee but for an additional cost of £4.99, children are able to choose from a range of colours and designs to suit them. These include a range of themes and patterns, including animal and sports designs, as well as the child’s name in the top left corner.

Above all, goHenry offers an invaluable learning experience. It teaches children how to handle money at a young age, aiding them with budgeting and encouraging independence. The goal of goHenry is to help children eventually become financially responsible adults.

What features does goHenry have?

By signing up to goHenry, you will receive the following:

  • A Parent Account Parents can use this account to top up their child’s account and adjust parental controls. This is fully accessible via the app.
  • A Child Account – Children are able to view their spending limits and current balance also via the app.
  • A Prepaid Visa Card – The card works much like a regular debit card. Children are able to use it in shops, online and at cashpoints (if permitted).

goHenry account limits

The maximum account balance is £6,000. This gives more than enough room for manoeuvre for a child’s account.

Each card load must be between £2 and £500, with a maximum of 3 loads per day.

The maximum spend is set at £4,000 a day but can be restricted further using the app. The number of card spends per day is set at 10. There is no minimum spend per transaction.

In terms of cash withdrawals, the maximum daily amount is £120, the same as the maximum single withdrawal. The minimum withdrawal amount is £5. As many as three withdrawals can be made per day, with a maximum of four being made in a four-day period.

What are goHenry’s fees?

goHenry offers a one-month free trial for new customers. After this, a goHenry account costs £2.99 per month, per child. This includes free payments and free cash withdrawals in the UK. Parents are able to transfer money from the parent account to the child’s account once a month for free. Any additional transfers will cost a further 50p per transaction.

Using the card abroad incurs a 2.75% currency exchange fee. Each cash withdrawal from a foreign cash point will cost £2.

Replacing a lost or stolen card would cost £5 per card.

goHenry’s customer service

Help is available directly from the goHenry website for users who have any questions.

Contact details are presented clearly on the website so users should have no problem calling or emailing any queries. Some customer reviews have mentioned trouble with the app after updates, so questions of that nature could be directed here if you were experiencing similar difficulties first-hand.

What are the drawbacks of using goHenry?

goHenry is designed for a very specific demographic. The benefits are obviously only felt by those who are new to handling money. That may mean that children within the age range of 6-18 have already outgrown the principal idea of goHenry and would benefit more from a different account.

Certain aspects can be restrictive for parents and children. The limit on parent-to-child transactions may be annoying for those who would like to send money more regularly.

How safe is goHenry?

Deposits are not protected by the Financial Service Compensations Scheme (FSCS). This is because goHenry is not considered a bank.

Despite this, goHenry does offer a certain level of security. Their cards are provided by IDT Financial Services, who are regulated by the Financial Conduct Authority (FCA). goHenry funds are held in a NatWest segregated account, so if any issues were to arise, users’ money would be safely held.

The card itself is protected by a PIN number, just like a debit or credit card. Access to the card can be immediately blocked via the app in the event that the card is lost or stolen.

What people think about it

Many people might be wary of giving a child what is essentially a debit card. There is understandable apprehension when dealing with money and children.

Never heard of it but I can't think of any situation my ten year old would be in that they would need their own debit/credit card. I'm all for financially educating our children but not making them financial independent at such a young age.

JKSandy, Money Saving Expert Forum

Many parents are reluctant to allow their children to handle money in such a way. They believe that teaching children to be financially responsible can be done via other means. goHenry’s target age starts from 6 years old, an age where many children won’t understand the value of money.

This looks like a terrible idea and a credit card “gateway drug”, preparing them to spend spend spend off plastic in later life. Aims to increase financial independence?? Sorry this is a marketing ploy!

Ozzage, Money Saving Expert Forum

The views expressed above are commonplace in finance forums across the internet. However, there are well-reasoned counters to these concerns.

Why should kids not be buying their sweets with a contactless card? Not much difference to using their pocket money. Though actual pocket money might help them learn their maths better than using a card. It must be the parents' decision when they feel their kids are ready for a card. Spending off plastic” isn't anything terrible – in fact, it can be a lot smarter than spending cash.

Archi Bald, Money Saving Expert Forum

Often, the best way to learn something and understand the pros and cons is to do it yourself. By allowing children to become familiar with using debit cards, parents can ensure that their children know the risks moving forward in life.

Customer reviews

The best people to comment on the service are the very people who have used the app. Generally, goHenry has performed well in customer reviews, receiving mostly positive reviews.

I would go for 5 stars but the service is a tad expensive… Otherwise it is excellent for keeping track of pocket money and my kids have now started buying things using the cards both in-store and on-line…

Shogiman, Amazon reviews

A few users take issue with the pricing of £2.99 a month. This a relatively high fee, especially when compared to alternative cards for children.

Hi my kids both have go Henry cards they are 8 and 10 and they love them. They love feeling grown up when they use them and it enables them to buy things online (within the limitations I have set). For me as mum it's great every sat their pocket money goes onto their cards and I don't have to worry anymore about having cash or owing them. From my experience we'll worth the sign up.

Vanessa007, MoneySavingExpert forum

Many parents enjoy using goHenry for their quick transfers. Customers cite issues dealing with physical money, from not having enough cash to forgetting to hand out pocket money, which are solved with goHenry.

This is a great way of giving my children responsibility for managing their pocket money but being able to stay in control of allocating funds. The tool for rewarding chore completion is excellent to engender an understanding of reward for work.

Chris B. Amazon reviews

The lessons goHenry has taught their children is the most valued aspect among parents. Many reviewers are impressed with the progress their children have made in their financial understanding, responsibility and forward-thinking as a result of using goHenry.

goHenry Verdict

There are certainly less expensive options than goHenry available. Other similar services come at a cheaper monthly cost than is offered here. Limiting parents to one free transaction a month may also be an issue if you wish to give your child weekly pocket money. On the other hand, free cash withdrawals are not offered by many other similar accounts and is a major plus point.

Thorough parental control is an important inclusion by goHenry. Being able to limit your child’s spending is fantastic for parents, especially those with children as young as six. For older children, goHenry may not be the best option. It is likely that the service is too restrictive for someone in their late teens.

Overall goHenry provides an excellent service for parents looking to help their child learn about money or simply looking for a more efficient solution to handing out pocket money.

goHenry FAQ

Are goHenry cards contactless?

Can goHenry be used abroad?

Where are goHenry cards accepted?

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Have a question about goHenry Review?

Find answers in Q&As and ask your question

Hi there im considering getting my children a go henry card. We ate going to florida soon and I was just wondering do they get charged everyrime they make a contact less transaction was also wonder what exchange rate would be used — Natalie Clark

Can it be used contactless for bus fares — Kelvin phillips

Can my daughter use her goHenry card in Canada — David Holliday

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goHenry Review Reviews

James Robertson
November 12, 2022

“I arranged GoHenry cards for my niece and nephew who live a distance away from me”

I arranged GoHenry cards for my niece and nephew who live a distance away from me. I set each card up to provide each of them with an allowance of £10 per week and I understood that this would be funded by automatic top up payments which GoHenry would automatically collect from my personal bank account. I also understood that there was a memberhip fee of £2.99 per card, per month and, whilst one top up per month was included at no extra cost, any susbequent top ups in the same month would incur a fee of 50p each. So, having set the allowance at £10 per week per card, I expected GoHenry to collect an autmatic monthly amount of £85 to £90 to cover the monthly allowances and the monthly fees. BUT in reality, they collected multiple smaller amounts throughout each month, thus generating multiple unnecessary charges of 50p each time. There was no advance notification of what they intended to collect or when and the 50p charges do NOT even appear in their statements. When I complained, GoHenry provided contradictory responses and when I asked how to elevate my complaint I was directed to their ”isssuing bank” IDT and the Gibraltar Financial Services Commission, which I do not find very reassuring! I have cancelled the account and would not recommend, or use, GoHenry again.

4 persons found this helpful
Belinda Stokes
August 12, 2022

“I wish I had never chosen this account for my child”

I wish I had never chosen this account for my child. The app is constantly glitching and you either cant put money in the account or cant check your balance. There's a monthly fee but also when you add funds they charge you 50p per transaction. My child has had so much trouble when checking her balance, it doesn't seem to be accurate which is really confusing. I will changing bank accounts at the first opportunity

One person found this helpful
Lynne Carribine
March 2, 2022

“The concept is great, but be warned, when your kids get old enough to want a ‘proper’ bank account, withdrawing their savings is not easy”

The concept is great, but be warned, when your kids get old enough to want a ‘proper’ bank account, withdrawing their savings is not easy. They either have to withdraw £100 per day via atm, until the account is emptied or you can request a transfer to your bank. I tried this – Gohenry transferred the funds to my ‘parent account’, closed the child’s account so now the card can’t be used and 4 weeks later still have not transferred the money to my bank. My last three emails have gone unanswered. Seriously disappointed in the service.

4 persons found this helpful
jennifer mcmonagle
February 21, 2022

“I tried Go Henry to get my child used to having a bank card”

I tried Go Henry to get my child used to having a bank card. It was easy to set up. Unfortunately she lost card twice and I decided to cancel account until she is older and more responsible. I called and cancelled by telephone. The call centre took ages to answer the call. The refund due (around £150) did not appear in my account as I had been advised during the call to cancel. I received an unsolicited email asking for bank details. I tried to call to find out if genuine and they had closed phone lines. I eventually did a “live chat” with someone. This took ages and eventually seemed to resolve issue although I still await my money. Go HEnry is a good idea but the customer service is terrible.

2 persons found this helpful
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goHenry Review Accounts

Parent Account
Parent Account
Savings
Monthly Fee
Interest Rate
No
Overdraft
Overdraft Rate
Child Account
Child Account
Savings
£2.99
Monthly Fee
Interest Rate
No
Overdraft
Overdraft Rate

goHenry Review Articles