CAF Bank

CAF Bank

CAF Bank is a registered charity and independent bank that works solely with charities, not-for-profits and donors. Their work is focused around helping their clients make a bigger impact. As the bank itself is a registered charity, clients working with CAF can be certain that any profits the bank makes are reinvested into projects in that sector and that the bank has high standards for ethics, values and standards.

Reviews Rating
20%
Review Score
This figure is an average of the reviews score, taken from customer reviews and the overall rating of the bank.
45%
BankRank® Score
This figure is the average of the bank’s total sentiment score and the review scores.
Matt Crabtree
Senior Editor
Matt Crabtree
Matt Crabtree is a senior editor at CompareBanks. He has over 10 years experience in writing about all aspects of finance and is passionate about helping consumers make informed decisions about their money.
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Overview

First Glance

CAF Bank is a registered charity and independent bank that works solely with charities, not-for-profits and donors. Their work is focused around helping their clients make a bigger impact. As the bank itself is a registered charity, clients working with CAF can be certain that any profits the bank makes are reinvested into projects in that sector and that the bank has high standards for ethics, values and standards.

Features

Contact Info

Address
25 Kings Hill Ave, Kings Hill, West Malling ME19 4JQ, UK
Phone
03000 123 000

About CAF Bank

CAF Bank is a registered charity and independent bank that works solely with charities, not-for-profits and donors. Their work is focused around helping their clients make a bigger impact. As the bank itself is a registered charity, clients working with CAF can be certain that any profits the bank makes are reinvested into projects in that sector and that the bank has high standards for ethics, values and standards.

CAF was founded more than 90 years ago and is based in the UK.

CAF Bank Products and Services

CAF Bank offers customers a choice of current account and instant access savings account.

The CAF Cash current account is designed to meet the everyday banking needs of charity and non-profit customers. It is designed specifically with these types of organisations in mind. Customers can manage their transactions either online or on the phone, or in-branch at one of their banking partners.

A CAF Instant Access Savings Account allows charities to earn interest on savings, while still having access to their money whenever they need it. Interest can be paid either into their CAF account or into any other nominated UK account. Customers opening an Instant Access Savings Account can begin saving with a deposit of just £1,000.

All customers of CAF Bank are always able to access expert support from the bank’s UK-based customer service teams. Accounts can be opened online.

CAF Bank Security

CAF Bank deposits up to the value of £85,000 are covered by the Financial Services Compensation Scheme (FSCS). If for any reason the bank is unable to meet its financial obligations to customers, money up to this value will be paid by the scheme.

The CAF Bank website is completely secure and detailed information on how to prevent fraud, identity theft and phishing can be found online.

CAF Bank Contact Details

25 Kings Hill Avenue
Kings Hill
West Malling
Kent
ME19 4TA

Telephone: 03000 123 000

Email: [email protected]

CAF Charities Aid Foundation Bank

Have a question about CAF Bank?

Find answers in Q&As and ask your question

We are a CAF Bank customer (church) and we regularly pay our Sunday collections into our account via HSBC. We had a branch of HSBC in our town up until June. We now use a branch in a neighbouring town however that branch is moving to become a digital branch in October. My question is therefore where can we pay our money in after then? We normally have a mixture of cash and cheques to pay in. — Paul Einchcomb

CAF Bank Reviews

All Good
March 26, 2024

“This bank could do with an upgrade. Payments are very slow to process”

This bank could do with an upgrade. Payments are very slow to process. Everything online is clunky. Sending money overseas is ludicrous, it involves downloading a 6 page form, printing it, getting it signed and countersigned, posting it back to the bank and then waiting a bit longer. It's 2023!

James Brown
April 25, 2022

“you get contradictory information when you call. You get instructed to complete lots of paper based archaic governance”

you get contradictory information when you call. You get instructed to complete lots of paper based archaic governance…then someone else tells you its the wrong thing and you don't need to send it in….and then someone else says our account has been blocked for not sending in the thing we told you not to send in. I have had multiple experiences of this…it's a ludicrously poor bank with very high fees

5 persons found this helpful
ANDY RICHARDS
November 11, 2021

“Customer service is OK sometimes, but not great. They are not good value for money”

Customer service is OK sometimes, but not great. They are not good value for money. In the past I have been upset by the way they corresponded with volunteers in my organisation, customer service could be a lot better. I do trust their security, but the service received has a lot of room for improvement.

3 persons found this helpful

CAF Bank Accounts

CAF Cash Account
CAF Cash Account
Personal, Savings
£8
Monthly Fee
Interest Rate
Yes
Overdraft
up to 7% over the Bank of England Base Rate
Overdraft Rate
CAF Company Account
CAF Company Account
Personal, Savings
Monthly Fee
Interest Rate
Overdraft
Overdraft Rate