Barclays is a British multinational investment bank and financial services company. It was founded in 1690 and is headquartered in London.

Barclays Bank
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First Glance
Barclays is a British multinational investment bank and financial services company. It was founded in 1690 and is headquartered in London.
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Contact Info
About Barclays Bank
Barclays is a British multinational investment bank and financial services company. It was founded in 1690 and is headquartered in London.
Barclays originated as a goldsmith banking business in which James Barclay became a partner in 1736. In 1896, several English banks merged under the name Barclays and Co. Since then, the bank has expanded across the UK and internationally, acquiring several other corporations including Provincial and South Western Bank, Mercantile Credit, Woolwich and the North American operations of Lehman Brothers following the 2008 crash.
Barclays now has nearly 5,000 branches in 55 countries, including 1600 branches in the United Kingdom. Barclays customers in the UK can also access some services via the Post Office.
Barclays Products and Services
Barclays Bank operates across four core divisions: personal banking, wealth management, corporate banking and investment management. These divisions are organised into two large clusters – corporate and investment banking and wealth and investment management, and the retail and business banking arm.
The first cluster includes the following services:
- Investment banking
- Corporate banking
- Wealth and investment management
The second cluster, retail and business banking, covers Barclaycard, Europe Retail and Business Banking, Africa Retail and Business Banking and UK Retail and Business Banking.
Personal banking customers can choose from a comprehensive portfolio of services, including loans and mortgages, current accounts, savings accounts, ISAs, insurance, overdrafts and credit cards. Barclays Premier banking is available to customers with a minimum of £100,000 in savings or investments or an annual gross income of £75,000 paid into their Barclays account.
Security at Barclays Bank
Barclays has several independent security certifications, including a Kitemark for Secure Digital Transactions, the Cyber Essentials Scheme and ISO/IEC 27001:2013 certification.
Barclays Bank UK is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Deposits of up to £85,000 are covered by the Financial Services Compensation Scheme (FSCS).
Barclays Bank Contact Details
1 Churchill Place
London
E14 5HP
Telephone: 0800 279 4726
Email: YOUniquelyBarclays@barclays.com
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Barclays Bank Reviews
“Impossible to speak to someone on the phone. The Internet banking service is totally inadequate as transactions are not displayed”
Impossible to speak to someone on the phone.
The Internet banking service is totally inadequate as transactions are not displayed.
The local branches are either shut, deficient or not fit for purpose.
“I've been with Barclays over 30 years, I recently”
I've been with Barclays over 30 years, I recently had issues with fraudulent use of my debit card so went on my Barclays app to do online chat which was no use so I phoned them directly,I waited over 15 mins no answer, I finally had a return call following day saying they had cancelled my debit card and would send me a new one, it's been 5 days now still nothing, so back on to chat which is a big waste of time then back to a direct call which I was told I'd be waiting another 30 mins plus to speak to someone, lm having to use my credit card until my debit arrives ,for such a large established company I'd expect better from them !
“I am treasurer at a local church and from time to time need to get new people on or off our business account”
I am treasurer at a local church and from time to time need to get new people on or off our business account. The level of incompetence I've encountered with the Barclays Change Mandate Team is beyond anything I've ever experienced. The change process to bring on new people is stated to take 10 working days. I've so far experienced two occasions of three months and this year an incredible six months. Firstly you have to call them and that takes around 45 minutes just to get through. The robot will talk about exceptional call volumes but that ain't true because it's been like that for two years. When you do speak to a member of the team they will speak with authority, be very polite and get it totally wrong. So you ring back a month later and someone will tell you that they need something else (more signatures, more verification, whatever). ‘We're sorry, but the first person got it wrong'. You follow through with that until the next occasion when you have to ring again only to find something else that's wrong. That something else might require an additional visit to a branch. If you can find one and have the time to go there, wait and finally be served by someone who knows less that the Change Mandate Team; then they may get it wrong too. The Barclays Change Mandate Team don't get in touch with you. They don't know their own processes. I assume no-one is trained in them. Certainly their processes were poorly written and never, ever tested. The six month's timescale I referred to above was not six month's of simply waiting. It was six months that included multiple visits to branch, half a dozen LONG phone calls and receipt of obscure meaningless letters from Barclays that worsened already muddied waters. The Barclays Change Mandate Team have zero consideration for their customers. I wonder if in the reverse situation they would like to be treated like this.
“Over the last 12 months my partner has had countless issues with them losing money, freezing accounts, letting someone change his address over the phone by not taking them through security, refusing to refund a £30 fraudulent transaction which was made by someone on iTunes”
Over the last 12 months my partner has had countless issues with them losing money, freezing accounts, letting someone change his address over the phone by not taking them through security, refusing to refund a £30 fraudulent transaction which was made by someone on iTunes.
Well this morning took the biscuit when he logged on to check the £11000 refund we were waiting to clear from HMRC had been credited, to find they had taken our money and frozen his account. They state it had been flagged up as fraud. It is a genuine tax refund from HMRC??
Now being told they have unfrozen the account but they don’t know what’s happened to our 11 grand and can we give them 24 hours to try and find out.
We have 5 children including a 7 month old baby, my partner has been out of work since December as he has cancer and we have less than £30 in the bank.
Barclays Bank Accounts





