Access Bank

Access Bank

Access Bank is a Nigerian multinational bank with some 305 branches located across Nigeria, sub-Saharan Africa and the United Kingdom. Founded in 1989, Access is licensed by the Central Bank of Nigeria and was listed on the Nigerian Stock Exchange in 1998.
Reviews Rating
60%
Review Score
This figure is an average of the reviews score, taken from customer reviews and the overall rating of the bank.
59%
BankRank® Score
This figure is the average of the bank’s total sentiment score and the review scores.
Matt Crabtree
Senior Editor
Matt Crabtree
Matt Crabtree is a senior editor at CompareBanks. He has over 10 years experience in writing about all aspects of finance and is passionate about helping consumers make informed decisions about their money.
Read More

Overview

First Glance

Access Bank is a Nigerian multinational bank with some 305 branches located across Nigeria, sub-Saharan Africa and the United Kingdom. Founded in 1989, Access is licensed by the Central Bank of Nigeria and was listed on the Nigerian Stock Exchange in 1998.

Features

Contact Info

Email
customerservice@theaccessbankukltd.co.uk
Address
4 Royal Court Gadbrook Way, Gadbrook Park, Rudheath, Northwich CW9 7UT, United Kingdom
Phone
0333 222 4516

About Access Bank

Access Bank is a Nigerian multinational bank with some 305 branches located across Nigeria, sub-Saharan Africa and the United Kingdom. Founded in 1989, Access is licensed by the Central Bank of Nigeria and was listed on the Nigerian Stock Exchange in 1998.

Originally working only with corporate clients, Access Bank diversified in 2012 after purchasing personal and business banking platforms from Nigeria’s International Commercial Bank. Access is now a full-service commercial bank with more than 800,000 shareholders.

Access Bank Products & Services

Access offers personal banking customers a number of services designed to make managing their money easier. These include:

  • PayWithCapture, which allows instant transfers to phone numbers, money transfers from any card, instant account opening and spending tracking
  • PayMe, which allows payments to multiple accounts with a single link
  • 901, a way to access mobile banking services without internet

Access has also recently introduced a WhatsApp banking service, designed to offer easy and reliable transactions. Customers do not need to download a new application in order to access the service; it works with their existing WhatsApp application. After adding the banking specific mobile number to their contacts list, customers need only send the word ‘hi’ as a message to activate the service (the message must be sent using the mobile number linked to their account).

Access also offers a full range of in-branch, online and mobile banking services. Corporate clients have access to Primus, a secure electronic platform that provides a comprehensive menu of corporate banking options.

Access Bank Awards

Access Bank has been recognised with several awards; most recently being named ‘Sustainable Bank of the Year’ at the 2017 CBN (Central Bank of Nigeria) Sustainability Awards, the 2017 Most Sustainable Bank Award from World Finance and the Outstanding Business Sustainability Achievement Award at the 2017 Karlsruhe Sustainable Finance Awards.

Access Bank Security

The Access website offers several security tips for customers including card safety and identity fraud prevention. Access also offers a self-service security centre, where customers can secure their account and report any trouble or suspicious activity directly to Customer Support.

Have a question about Access Bank?

Find answers in Q&As and ask your question

How much value does the bank Own. What is it's worth? — David. M. Williamson

I bank with you in Nigeria, what do I do to switch my account here in the UK — Chidimma Timothy

Access Bank Reviews

Simon Lovell
November 28, 2022

“Truly an awful institution. When my father passed away every single one of the financial institutions I contacted (over 20) was very helpful with the process of providing the information for the Grant of Probate, with the exception of this one, who made the process far more complicated and time consuming than it needed to be”

Truly an awful institution. When my father passed away every single one of the financial institutions I contacted (over 20) was very helpful with the process of providing the information for the Grant of Probate, with the exception of this one, who made the process far more complicated and time consuming than it needed to be. This delayed the Grant of Probate by several months, causing a huge amount of distress to my bereaved mother. DO NOT GIVE THESE PEOPLE ANY OF YOUR MONEY. Your relatives will struggle to get it back should you sadly pass away.

Even when it came to closing the accounts the intransigence and lack of any empathy was staggering to behold. Deal with this institution at your peril.

One person found this helpful
Remi Odesola
July 31, 2022

“The absolute worst bank in the world. Resolution to issues are almost nonexistent”

The absolute worst bank in the world. Resolution to issues are almost nonexistent. They mess with your account, card at will. The customer reps are incompetent/unknowledgeable with a lackadaisical attitude towards their job. The app is an absolute mess that running basic tasks requires you calling same incompetent staff to handle simple issues which by the way, would never get resolved but you get an email saying “case closed/resolved” Lol. Coming from a former Diamond bank (lovely bank) user, I’m simply appalled as this is the worse merger in the world.

One person found this helpful
Emmanuel Sunday
October 4, 2021

“I want to have access bank Uk account but I’m in Nigeria”

I want to have access bank Uk account but I’m in Nigeria. How can I do that

Ade
September 3, 2018

“Very good service and bank.”

Very good service and bank.

4 persons found this helpful

Access Bank Accounts

Current Account
Current Account
Personal
Monthly Fee
0%
Interest Rate
Overdraft
Overdraft Rate
Business Account
Business Account
Business
Monthly Fee
Interest Rate
Overdraft
Overdraft Rate
Notice Deposit Account
Notice Deposit Account
Private
Monthly Fee
Variable
Interest Rate
Overdraft
Overdraft Rate